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<Appendix F Troubleshooting Information>
App.-44
IM 01R01A01-01E 9th Edition : May 31, 2013-00
AppendixF TroubleshootingInformation
If FieldMate appears to be operating incorrectly, follow the procedure below and send the
createdletoaYokogawasalesofceoryournearestsalesrepresentative.
SelectStart→YOKOGAWAFieldMate→Tools→ExportFieldMateInfo.
Thiscausesalistofthedeviceinformationlesthathavebeeninstalledanddetailedlogssuch
asinstallationlogsandcommunicationlogstobecompressedintoonele.Theexportand
creationdestinationdirectoryandlenameareasfollows:
FieldMateinstallationdrive\FM\ExportFieldMateinfo.tgz
App.F01E.ai
Figure App.-F-1
- FieldMate 1
- Versatile Device Management 1
- CONTENTS 2
- Appendix 6
- A Foreword 7
- A-1 Product Registration 8
- Software License 9
- 2. Restriction 10
- 3. Copyright / Ownership 10
- 4. Warranty / Liability 10
- 5. Term and Termination 11
- 6. General Provisions 11
- A-3 Package 12
- IMPORTANT 13
- B Packaging and Installation 15
- B-1 About FieldMate 15
- B-1-2 Packaging 16
- “Cancel” in the next window 17
- Installation Procedure 18
- Figure B-1-4 19
- Figure B-1-5 19
- Figure B-1-6 20
- Figure B-1-7 20
- Figure B-1-8 21
- Figure B-1-9 21
- 9. Installation will start 22
- Click “OK” and proceed 22
- Objects to be Installed 23
- Control Panel of Windows 24
- B010401E.ai 25
- B010402E.ai 25
- Userssite 26
- B010404E.ai 27
- B-1-5 About FieldMate 28
- B010501E.ai 28
- B010503E.ai 29
- B010504E.ai 30
- B-2 PCConguration 31
- Device Interface 32
- B-3-2 Notes on FFusb 33
- B-4 Notes on PROFIBUS 34
- Windows 7 35
- 3. Press “Next” 36
- CongurationWindow 37
- Windows Vista 38
- B050111E.ai 39
- B050112E.ai 39
- B050113E.ai 39
- C Operation Environment 40
- C-1 HardwareEnvironment 40
- C-2 Software Environment 41
- Examples 42
- Required Components 43
- • 24VDCPowerSupply 43
- • LoadResistor(250) 43
- • USBFieldMateModem 43
- • LoadResistor(250Ω) 44
- • VIATORBluetoothInterface 44
- FOUNDATIONeldbusH1 45
- PROFIBUS 47
- D Overview 48
- D-1 Basic 48
- D-2 Advance 49
- D-3 Functions 50
- Basic and Advance 51
- Main Window 52
- Individual Windows 53
- Table E-1-1 54
- History N/A App. N/A App 54
- E-1-2 Main Window 55
- E-1-3 CongurationFunction 60
- E-2 Segment Viewer 61
- E020102E.ai 62
- E020103E.ai 62
- Vendor: YOKOGAWA 63
- Model: YTA 63
- E020106E.ai 64
- E020107E.ai 64
- Right-click Menu 65
- Tag/Address Assignment 67
- Device Class Setting 68
- E-3-2 DTM Works 69
- DTM Works (BIC Mode) 71
- Device DTM Window 72
- Online Parameter Window: 72
- Online Parameter Function: 72
- OfineParameterWindow: 72
- OfineParameterFunction: 72
- Device DTM types 73
- Figure E-3-6 74
- E030205E.ai 75
- Figure E-3-8 76
- Built-in DTM 77
- HARTBuilt-inDTM 77
- ISA100 Built-in DTM 77
- ×: Not Available 78
- 1 : Refer to PART F 78
- DTM Works closing action 83
- Options 85
- Figure E-3-10 Error 86
- E030208E.ai 87
- E030209E.ai 88
- E030211E.ai 89
- E-3-3 Parameter Manager 91
- Export/Import 93
- EditingExportedFiles 93
- History 94
- Find Parameters 95
- Parameter Description 95
- Properties 96
- ExportParameters 96
- Import from File 97
- Custom Tab Settings 98
- Tool Bar 100
- Color of Parameter Values 101
- E-3-4 DD Menu 102
- Figure E-3-29 DD Menu 103
- Toolbar 104
- E-4 Device Viewer 105
- Diagnostic parameters are 106
- E-4-2 Trend Information 108
- Trend Parameter List 110
- Figure E-4-5 111
- Figure E-4-6 111
- Performed 112
- E040205E.ai 113
- E-5 Operation Log 114
- E-5-2 History 115
- E050202E.ai 116
- Double-click Operation 119
- ExportHistory 119
- F Advance 120
- F-1 Overview 121
- Overview of Window Layout 122
- Main Window 123
- Individual Window 124
- Management Function 125
- <F Advance> 126
- Information) 128
- Cond.: Refer to the note 131
- Figure F-1-6 135
- Startup 137
- Information 139
- Deviceles: 140
- Device templates: 140
- DeneaUserAccount 142
- User Accounts 142
- F-2 Main Window (General) 143
- Login Window 144
- F-2-1 Menu 145
- Select Bar 149
- F-2-2 CongurationFunction 150
- F-3 Parameter Manager 151
- Window 153
- Start Parameter Manager 155
- Entering Reason 155
- Save/ExportOperation 156
- • SelectingExporttoFile: 157
- Load/Import Operation 158
- F-4 Device Navigator 162
- Right-click menus 165
- Search Conditions 166
- Location 166
- Specify Date & Time 167
- DTM Assignment Function 171
- Figure F-4-5 172
- F-5 Segment Viewer 178
- Screen Transition 179
- F-5-1 Built-in Connection 180
- ISA100 Devices 182
- BRAIN Devices 183
- F-5-2 UserDenedConnection 187
- F-5-2-1 FDT Project 188
- Managing FDT Project 189
- Update and Scan Devices 189
- Click the Update button 190
- Device DTMs that are 190
- F050205E.ai 191
- You can still launch the DTM 192
- F050208E.ai 193
- Saving Data 194
- DTM Works (UDC Mode) 195
- Startup 195
- Event Viewer 195
- F050213E.ai 196
- FDT Project Window 198
- 1 : Refer to F-5-2-2 199
- F050215E.ai 200
- Right-click menus 200
- DTM Catalog 201
- FDT Topology 202
- Scan and Build Feature 202
- Figure F-5-27 203
- Figure F-5-26 203
- Figure F-5-28 204
- Figure F-5-29 204
- Figure F-5-30 205
- Figure F-5-31 205
- Figure F-5-32 206
- Figure F-5-33 206
- 10. Click [Build] 207
- Maintenance Info 208
- Project 210
- Maintenance Info) 211
- Creating a New FDT Project 211
- F-6 History 212
- F-7-1 Devices 216
- F-7-3 Export 217
- DTM Works 219
- BIC Mode 221
- SelectingAction→View 222
- F-8-2 DTM Data 224
- Bulk data 225
- Individual data 225
- G FieldMate Setup 226
- G-1 ModemConguration 226
- G-2 Options 228
- Figure G-2-2 Options 229
- Figure G-3-1 User Manager 232
- Selection 233
- Setting 234
- H-1 Overview 235
- DeviceTagExtensionMode 236
- Calling 237
- H-4 DeviceTagAssignment 239
- H-4-1-1 TagMode 240
- H040103E.ai 241
- H-4-1-3 DescriptorMode 242
- H-4-1-4 MessageMode 243
- H-4-1-5 LongTagMode 244
- FigureH-4-7 OperationFlow 245
- ReectingintheDatabase 246
- H040203E.ai 247
- H040204E.ai 248
- App: Editable 249
- Cond.: Not editable 249
- Device Navigator 250
- Segment Viewer 251
- History 252
- Device Navigator 252
- Device Viewer 253
- DTM Works 253
- Parameter Manager 254
- I ISA100deviceconguration 255
- I-1 Introduction 255
- I-2 Field Wireless Gateway 256
- I-2-2 Operation Procedure 257
- I-2-3 Gateway Setting 258
- Communication time out 259
- Cache function 259
- Default values 260
- I020401E.ai 261
- ■Selection of updated device 262
- I020404E.ai 263
- I020405E.ai 264
- Select all : Ctrl + A 265
- I020407E.ai 266
- I020408E.ai 267
- I020409E.ai 267
- I020410E.ai 268
- Clearing the display 269
- Search function 270
- Multi Condition Search 271
- I020413E.ai 272
- IO + Router.” 273
- Search status 274
- I-3 HARTadaptor 275
- I030201E.ai 276
- HART adaptor 276
- I030202E.ai 277
- I030203E.ai 278
- I030204E.ai 279
- I030205E.ai 279
- Information dialog 280
- Display sequence 282
- I-5 Infrared Communication 283
- I-5-2 ConnectionExample 284
- I-5-3 Operation Procedure 285
- I-5-4-1 Driver Installation 286
- I-5-4-2 Device Checks 286
- Figure I-5-4 287
- Remarks 288
- I050602E.ai 289
- I-6 DTM Start 291
- I-6-2 OfineStart 292
- Device Setup 293
- Assigned DTM 293
- Select DTM 294
- Device DTM Display 294
- I060203E.ai 295
- Information (Advance Only) 296
- I-7-1 Device Registration 298
- How to register 299
- Progcess 299
- Target device 299
- Registration condition 299
- Buttons 299
- I-7-1-2 Ofineregistration 301
- I070105E.ai 302
- I070106E.ai 302
- I070201E.ai 303
- I070202E.ai 303
- I070203E.ai 304
- HARTadaptor 305
- J-1 Device Files Setup 306
- Figure J-1-2 307
- Figure J-1-3 307
- J-2 Device Files Media 308
- Operation 310
- Complete 311
- Yokogawa DTM Library 312
- J020104E.ai 313
- BRAIN Device File 314
- ISA100 Device File 315
- J020106E.ai 316
- Window 317
- J-3 DTM Setup 319
- Edit window 320
- Overview 321
- When the Type is System 323
- Operation Log Details 325
- Function in Type B/C DTM 327
- OfineOperations 328
- App.B03E.ai 329
- App.B04E.ai 329
- App.B05E.ai 330
- App.B07E.ai 331
- App.B08E.ai 331
- App.B09E.ai 332
- App.B10E.ai 332
- App.B12E.ai 333
- Device Clone 334
- App.B15E.ai 335
- App.B16E.ai 335
- App.B17E.ai 336
- App.B18E.ai 337
- Figure App.-B-21 338
- App.B23E.ai 339
- App.B24E.ai 340
- App.B25E.ai 340
- DB is created 341
- 6. Exit DTM 341
- App.B28E.ai 342
- App.B30E.ai 343
- App.B31E.ai 343
- 1. Overview 344
- 2. Devices 344
- 4. Operation Procedure 345
- Step 1 345
- Step 2 345
- 5. Operation 346
- 5-1 Startup 346
- 5-2 Step 1 346
- Step 1-1 Select a mode 346
- App.C5E.ai 347
- App.C6E.ai 347
- App.C7E.ai 348
- App.C8E.ai 348
- 5-2 Step 2 349
- Step 2-1 Select a mode 349
- App.C11E.ai 350
- App.C12E.ai 350
- App.C13E.ai 351
- App.C14E.ai 351
- App.C15E.ai 352
- App.C16E.ai 352
- App.C17E.ai 353
- App.C18E.ai 353
- App.C19E.ai 354
- Name and Model Name 355
- App.E01E.ai 357
- Environment Settings 358
- Downloading Setting 359
- App.E05E.ai 360
- Import Download File 361
- Advanced Setting 362
- Downloading Software 363
- Figure App.-F-1 365
- Device Tool 367
- Operation Menus 368
- App.H06E.ai 369
- App.H07E.ai 370
- App.H09E.ai 372
- Provisioning Log Screen 373
- App.H12E.ai 374
- FigureApp.-H-13 375
- LogExportfunction 376
- Outline 377
- Screen 377
- Operation Procedure 378
- 1.2 and FDT 2.0 DTM 379
- App.J01E.ai 380
- App.J02E.ai 381
- DTM Data to Type C 382
- Yokogawa DTM 382
- Documents 383
- Revision Information 384
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